Dear Helpteam Member,

NFN is pleased to have you as a member of our most critical team. Helpteam members are our front line, customer service representatives. We know this is a demanding job. It is one that requires many talents and considerable discipline.

Most of us are computer hobbyists, not technical experts. Luckily, we are a dedicated group and when a user asks a question, we do our best to find an answer. These pages are a collection of questions asked by users and answers that were found by helpteam members.

You are invited to share your knowledge on these pages. When you have a user question that seems to have relevance for many users; post the query here along with the solution you found. In this way we can develop these pages as a reference for all of us.

Thanks for your contributions,

Kelley Conrad, President NFN
January, 2001




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