NFN Helpteam
Guide to User Problems
This guide collects answers developed by helpteam members to many NFN user questions.
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About These Pages  
Answering Voice Mail  
Cable/DSL Mail Settings  
Call Waiting  
Call Wave Problem  
Disable Fast Disconnect  
DUN Error Codes  
DUN Redial WinME  
DUN W98 Setup New  
DUN W98 Setup Edit  
DUN WME Setup New  
DUN WME Setup Edit  
DUN W2K Setup New  
DUN W2K Setup Edit  
DUN WXP Setup New  
DUN WXP Setup Edit  
DUN Vista Setup New  
Email Setup  
Email Stops Working  
Hearing Impaired Phone Setup  
HTML Msgs on OE5  
ICQ and Firewalls  
Immediate Disconnects  
Installation Program  
CD - Autoplay  
Install 3 1/2 inch Floppy?  
ISDN on NFN  
Macintosh Dialup Setup  
Modem Problem Diagnosis  
Modem Properties  
Modem Speeds  
Move Netscape Bkmks to IE  
Multiple Accounts w Netscape  
Multiple Logins  
NFN User Stats  
Norton AntiVirus 2000  
Norton - No Internet Access  
Norton Outlook Problem  
Outlook Express Prob  
Presenting NFN to New Users  
Purging Inactive Accounts  
Redial Setup Win98  
Renewals Procedure  
Saving Passwords  
Saving Passwords Win98  
Short Time Disconnects  
Show Full Email Header  
Two Accounts/One Computer  
Virus Removal  
Websites for Reference  
WebTV  
Windows Scriipting  
Win 3x Setup  


Dear Helpteam Member,

NFN is pleased to have you as a member of our most critical team. Helpteam members are our front line, customer service representatives. We know this is a demanding job. It is one that requires many talents and considerable discipline.

Most of us are computer hobbyists, not technical experts. Luckily, we are a dedicated group and when a user asks a question, we do our best to find an answer. These pages are a collection of questions asked by users and answers that were found by helpteam members.

You are invited to share your knowledge on these pages. When you have a user question that seems to have relevance for many users; post the query here along with the solution you found. In this way we can develop these pages as a reference for all of us.

Thanks for your contributions,

Kelley Conrad, President NFN
January, 2001




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