A common problem with users of Outlook Express not being able to Send/Recv without getting an error message of "authentication failure"

Make sure under Tools/Accounts/Mail/Properties of the mail account that under the Servers tab that both of these are unchecked:

  • Log on using Secure Password Authentication
  • My server requires authentication

All of above assumes that the user has a dial up networking connection to naples.net working correctly.

Ron Bender 5/3/2001




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