NFN Helpteam
Guide to User Problems
This guide collects answers developed by helpteam members to many NFN user questions.
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Answering Voice Mail  
Cable/DSL Mail Settings  
Call Waiting  
Call Wave Problem  
Disable Fast Disconnect  
DUN Error Codes  
DUN Redial WinME  
DUN W98 Setup New  
DUN W98 Setup Edit  
DUN WME Setup New  
DUN WME Setup Edit  
DUN W2K Setup New  
DUN W2K Setup Edit  
DUN WXP Setup New  
DUN WXP Setup Edit  
DUN Vista Setup New  
Email Setup  
Email Stops Working  
Hearing Impaired Phone Setup  
HTML Msgs on OE5  
ICQ and Firewalls  
Immediate Disconnects  
Installation Program  
CD - Autoplay  
Install 3 1/2 inch Floppy?  
ISDN on NFN  
Macintosh Dialup Setup  
Modem Problem Diagnosis  
Modem Properties  
Modem Speeds  
Move Netscape Bkmks to IE  
Multiple Accounts w Netscape  
Multiple Logins  
NFN User Stats  
Norton AntiVirus 2000  
Norton - No Internet Access  
Norton Outlook Problem  
Outlook Express Prob  
Presenting NFN to New Users  
Purging Inactive Accounts  
Redial Setup Win98  
Renewals Procedure  
Saving Passwords  
Saving Passwords Win98  
Short Time Disconnects  
Show Full Email Header  
Two Accounts/One Computer  
Virus Removal  
Websites for Reference  
WebTV  
Windows Scriipting  
Win 3x Setup  


CONFIGURING A DIAL-UP CONNECTION IN WINDOWS VISTA

1.Go to Start -> Control Panel -> Network and Sharing Center -> Connect to Network.     

2.Click on Set up a connection or network.

3.Select Set up a dialup connection and click Next.

4.Enter the phone number for the Naples Free-Net 417-1474
                                Use 657-3201 if dialing from Immokalee.

5.You should also enter your Free-Net User Name as the User name and the password you chose as the Password.

6. You should also give the Dial-up Connection a more specific name such as  Naples Free-Net (in case there might be others). Then, click on Connect to make sure it works.
               
7 Once the connection is successful, you will have an opportunity to save it for future use, which you should do.
               
8.Next time you want to connect you then go to Start -> Settings -> Network Connections and    launch the dial-up connection. A shortcut to this location can be added to the desktop.


SETTING UP AN EMAIL ACCOUNT IN VISTA

Click on the Windows MAIL icon. A Setup Wizard appears the first time Mail is opened. Follow the on-screen directions. If you need to change or add an email account, click on Tools in the bar at the top of the page.

1. When Tools opens, scroll down and click on Accounts.

2. On the Internet Accounts page, click on the Add button in the right column of the screen.

3. The Select Account Type screen will ask you what type of account you want to add. Select the E-mail Account icon. Then click Next.

4. On the Your Name screen type the name (John and Jane Doe) you want to appear in your emails. Click Next.

5. On the Internet E-mail Address screen type in your NFN e-mail address, such as nfn12345@naples.net  or johnandjanedoe@naples.net. Click Next.

6. On the Set Up Email Servers screen, make sure POP3 is selected in the server type box. In the incoming mail server box type mail.naples.net. In the outgoing mail server box type mail.naples.net.  Make sure there is NO checkmark in the Outgoing server requires authentication box. Click Next.

7. On the Internet Mail logon screen, type your Username (nfn12345 or johnandjane) and in the Password box type your chosen password (********). Put a checkmark in the Remember Password box if you don’t want to type it in each time you use mail. Click Next. On the Congratulations screen click Finish.


ADDING A DESKTOP ICON FOR NFN IN VISTA

1.Click on the Windows Logo (START) in the lower left corner of the Desktop.

2.Click on Control Panel.

3.Click on Network and Sharing Center.

4.Click on Manage Network Connections from the list on the left side of the screen.

5.RIGHT click on the Naples Freenet icon.

6.Select Create Shortcut.

7.Click OK.

 

NFN Vista Configuration

9/20/07




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