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NFN Helpteam
Guide to User Problems
NFN Helpteam Guide to User Problems |
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| This guide collects answers developed by helpteam members to many NFN user questions. |
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Query: How do I get rid of a virus?
The following is sent FYI - some of you may get involved with the virus
clean-up. Without a doubt you will run into situations where certain files
are so badly damaged as to be unusable and need replacing. One way is to
copy the file from an operating system that is known to be "clean" and of the
same type and version. The best, and recommended way is to extract it from
the original installation CD. The link below will tell them how to do
this.
This is from the Microsoft Knowledge Base located at: http://search.support.microsoft.com/kb/c.asp?SD=SO&LN=EN-US
- Article Q129605 - The KB is perhaps the most under utilized 9of any
information system for people that do tech support.
The information in this article applies
to:
NFN also has a page with basic information about computer viruses and virus
protection with more links about this unfortunate topic. This page is at the
helpdesk pages: http://www.naples.net/helpdesk/virus.htm
Try it, you'll like it! Jack
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