NFN Helpteam
Guide to User Problems
This guide collects answers developed by helpteam members to many NFN user questions.

About These Pages  
Answering Voice Mail  
Cable/DSL Mail Settings  
Call Waiting  
Call Wave Problem  
Disable Fast Disconnect  
DUN Error Codes  
DUN Redial WinME  
DUN W98 Setup New  
DUN W98 Setup Edit  
DUN WME Setup New  
DUN WME Setup Edit  
DUN W2K Setup New  
DUN W2K Setup Edit  
DUN WXP Setup New  
DUN WXP Setup Edit  
DUN Vista Setup New  
Email Setup  
Email Stops Working  
Hearing Impaired Phone Setup  
HTML Msgs on OE5  
ICQ and Firewalls  
Immediate Disconnects  
Installation Program  
CD - Autoplay  
Install 3 1/2 inch Floppy?  
Macintosh Dialup Setup  
Modem Problem Diagnosis  
Modem Properties  
Modem Speeds  
Move Netscape Bkmks to IE  
Multiple Accounts w Netscape  
Multiple Logins  
NFN User Stats  
Norton AntiVirus 2000  
Norton - No Internet Access  
Norton Outlook Problem  
Outlook Express Prob  
Presenting NFN to New Users  
Purging Inactive Accounts  
Redial Setup Win98  
Renewals Procedure  
Saving Passwords  
Saving Passwords Win98  
Short Time Disconnects  
Show Full Email Header  
Two Accounts/One Computer  
Virus Removal  
Websites for Reference  
Windows Scriipting  
Win 3x Setup  

Enabling Save Password

Double click on icon for "My Computer."

Double click on icon for "Control Panel."

Double click on icon for "Network."

Your network Configuration control panel should appear. It should show Dial Up Adapter and TCP/IP.  If it does not show "Client for Microsoft Networks" you need to add it. Adding the "Client for Microsoft Networks is what enables the "Save Password" box. It also creates an Icon for "Network Neighborhood" on the desktop.

Click on the "Add" button.

From the "Select Network Component Type" box choose "Client.

Click the "Add" button. It might then "Build a Database;" let it do that.

From the "Select Network Client" box choose "Microsoft," on the left "Client for Microsoft Networks" should be highlighted on the right.

Click "OK."

You will be prompted to restart your computer. Do so.

As it restarts, you will be asked to enter a password. Unless you want to password protect your entire computer, DO NOT add one. It will ask twice. Do not enter a password either time. If you do you will have to enter this password each time you start Windows.

Windows will open and the ability to save your password should be available.

If the steps outlined above did not sometimes the password file on your computer gets corrupted, to repair this:

Click the "Start" button

Click "Find"

Choose "Files or folders" and type in "*.pwl" (without the quotes)

This will find a file called "yourname.pwl" This name varies with each machine.

Right click on it and choose "Rename"

Rename the file to "yourname.pwx" Hit enter.

Close everything and reboot your computer.

A new password file will be created and hopefully you will now have the ability to save your password. If this still does not work, you will have to contact Microsoft for help.

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