NFN Helpteam
Guide to User Problems
This guide collects answers developed by helpteam members to many NFN user questions.
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About These Pages  
Answering Voice Mail  
Cable/DSL Mail Settings  
Call Waiting  
Call Wave Problem  
Disable Fast Disconnect  
DUN Error Codes  
DUN Redial WinME  
DUN W98 Setup New  
DUN W98 Setup Edit  
DUN WME Setup New  
DUN WME Setup Edit  
DUN W2K Setup New  
DUN W2K Setup Edit  
DUN WXP Setup New  
DUN WXP Setup Edit  
DUN Vista Setup New  
Email Setup  
Email Stops Working  
Hearing Impaired Phone Setup  
HTML Msgs on OE5  
ICQ and Firewalls  
Immediate Disconnects  
Installation Program  
CD - Autoplay  
Install 3 1/2 inch Floppy?  
ISDN on NFN  
Macintosh Dialup Setup  
Modem Problem Diagnosis  
Modem Properties  
Modem Speeds  
Move Netscape Bkmks to IE  
Multiple Accounts w Netscape  
Multiple Logins  
NFN User Stats  
Norton AntiVirus 2000  
Norton - No Internet Access  
Norton Outlook Problem  
Outlook Express Prob  
Presenting NFN to New Users  
Purging Inactive Accounts  
Redial Setup Win98  
Renewals Procedure  
Saving Passwords  
Saving Passwords Win98  
Short Time Disconnects  
Show Full Email Header  
Two Accounts/One Computer  
Virus Removal  
Websites for Reference  
WebTV  
Windows Scriipting  
Win 3x Setup  


 Query: Where can I find NFN dialup stats?

 You'll find number of dialups at 
http://home.naples.net/default.cfm?fuseaction=about.text&sb=4&pg=80&sbd=1

Lots of Dial Up related information is detailed at:
http://aps.naples.net/mrtg/traffic.cfm

The HelpDesk area display laptop shows a condensed version of statistical and dial up information at:
http://aps.naples.net/mrtg/traffic_laptop_display.cfm


 Additionally, do we presently have any capabilities for identifying geographical data for the active users of the NFN dial-up service?

 Address data is collected at signup. A wealth of usage data is collected and stored every five minutes.   This allows short and long term general pattern and historical tracking usage of our Dial In lines.




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