NFN Helpteam
Guide to User Problems
This guide collects answers developed by helpteam members to many NFN user questions.
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About These Pages  
Answering Voice Mail  
Cable/DSL Mail Settings  
Call Waiting  
Call Wave Problem  
Disable Fast Disconnect  
DUN Error Codes  
DUN Redial WinME  
DUN W98 Setup New  
DUN W98 Setup Edit  
DUN WME Setup New  
DUN WME Setup Edit  
DUN W2K Setup New  
DUN W2K Setup Edit  
DUN WXP Setup New  
DUN WXP Setup Edit  
DUN Vista Setup New  
Email Setup  
Email Stops Working  
Hearing Impaired Phone Setup  
HTML Msgs on OE5  
ICQ and Firewalls  
Immediate Disconnects  
Installation Program  
CD - Autoplay  
Install 3 1/2 inch Floppy?  
ISDN on NFN  
Macintosh Dialup Setup  
Modem Problem Diagnosis  
Modem Properties  
Modem Speeds  
Move Netscape Bkmks to IE  
Multiple Accounts w Netscape  
Multiple Logins  
NFN User Stats  
Norton AntiVirus 2000  
Norton - No Internet Access  
Norton Outlook Problem  
Outlook Express Prob  
Presenting NFN to New Users  
Purging Inactive Accounts  
Redial Setup Win98  
Renewals Procedure  
Saving Passwords  
Saving Passwords Win98  
Short Time Disconnects  
Show Full Email Header  
Two Accounts/One Computer  
Virus Removal  
Websites for Reference  
WebTV  
Windows Scriipting  
Win 3x Setup  


I handled a call this afternoon from a gal that had EVERY possible setting in her DUC, OE & IE wrong.  She had a problem connecting this morning so she set about fixing that which was NOT broken.  After about 3 hours and REPEATED calls to her I finally found the problem in the area below.            Read below the box...

    

Everything was Ok in the top section. Under "Call preferences" there was NO checkmark in Wait for dial tone...

Cancel the call if not connected...  was set for ONE (1) second

 Is it any wonder she couldn't connect?  This one ALMOST got by me.  There is no telling what these folks might mess with!

 Jack

 




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