NFN Helpteam
Guide to User Problems
This guide collects answers developed by helpteam members to many NFN user questions.

About These Pages  
Answering Voice Mail  
Cable/DSL Mail Settings  
Call Waiting  
Call Wave Problem  
Disable Fast Disconnect  
DUN Error Codes  
DUN Redial WinME  
DUN W98 Setup New  
DUN W98 Setup Edit  
DUN WME Setup New  
DUN WME Setup Edit  
DUN W2K Setup New  
DUN W2K Setup Edit  
DUN WXP Setup New  
DUN WXP Setup Edit  
DUN Vista Setup New  
Email Setup  
Email Stops Working  
Hearing Impaired Phone Setup  
HTML Msgs on OE5  
ICQ and Firewalls  
Immediate Disconnects  
Installation Program  
CD - Autoplay  
Install 3 1/2 inch Floppy?  
Macintosh Dialup Setup  
Modem Problem Diagnosis  
Modem Properties  
Modem Speeds  
Move Netscape Bkmks to IE  
Multiple Accounts w Netscape  
Multiple Logins  
NFN User Stats  
Norton AntiVirus 2000  
Norton - No Internet Access  
Norton Outlook Problem  
Outlook Express Prob  
Presenting NFN to New Users  
Purging Inactive Accounts  
Redial Setup Win98  
Renewals Procedure  
Saving Passwords  
Saving Passwords Win98  
Short Time Disconnects  
Show Full Email Header  
Two Accounts/One Computer  
Virus Removal  
Websites for Reference  
Windows Scriipting  
Win 3x Setup  

 Query: How do we diagnose and solve Modem problems?

 Perhaps the following will be of help!  Also, If the problem is Intermittent, My advice is, don't worry about it, just re-connect.

Here is what you have to take into account when dealing with Modem and/or connection problems.  In particular, please note numbers  9, 10, 15, 19 and 20.

1.Old phone lines.

2.Line amplifiers hooked up by the phone company to raise the volume on the phones in your house

3.Phone wiring on the same line the modem uses which gets wet or rained on (ie; a line running outside to the second floor)

4.Magnetic fields caused by such things as fluorescent lights, clock radios, cb's, stereo speakers, electrical cords, and cable tv wiring?, being in close proximity (very probable) to your modem or phone line

5.Running your modem's power or phone line connection through a surge protector

6.Loose wiring connections in the house

7.Other phones plugged into the modem line which use voltage from the line to power things like memory and neon lighting

8.Old or damaged phones

9.Incorrect modem initialization strings or windows modem settings

10.A noisy phone line

11.An ISP who doesn't support the speed you want to connect at

12.Network congestion at your ISP

13.A fragmented hard drive

14.A computer which doesn't have enough system resources available (not likely but probable)

15.A modem that isn't configured the right way

16.Too many browser windows open (not likely but probable)

17.Frayed phone cords

18.How the call to your ISP is routed

19.The distance between you and your ISP

20.Call waiting

21.Too many phone extensions hooked up to one line

22.A cordless phone, answering machine, fax machine or other modem used on the same line

23.Low quality phone wiring

24.Incorrect wiring in your house

25.Internet congestion or a slow web server you are trying to download from

First Page Previous Next Last Page
Go Directly to Page: | 1 |  2 |  3 |  4 |  5 |  6 |  7 |  8 |  9 |  10 |  11 |  12 |  13 |  14 |  15 |  16 |  17 |  18 |  19 |  20 |  21 |  22 |  23 |  24 |  25 |  26 |  27 |  28 |  29 |  30 |  31 |  32 |  33 |  34 |  35 |  36 |  37 |  38 |  39 |  40 |  41 |  42 |  43 |  44 |  45 |  46 |  47 |  48 |  49 |  50 |  51 |  52 |  53 | 

Top of this page    Search this web siteSearch this site     Print Total page    Print Main Text only ?

Translate this page.

this page viewed 2,668 times and was developed/maintained using
NFN's Webpage Storyboard Application

adm ed (Whole Site)                   adm ed (This Page's Body Section Only)