NFN Helpteam
Guide to User Problems
This guide collects answers developed by helpteam members to many NFN user questions.
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Answering Voice Mail  
Cable/DSL Mail Settings  
Call Waiting  
Call Wave Problem  
Disable Fast Disconnect  
DUN Error Codes  
DUN Redial WinME  
DUN W98 Setup New  
DUN W98 Setup Edit  
DUN WME Setup New  
DUN WME Setup Edit  
DUN W2K Setup New  
DUN W2K Setup Edit  
DUN WXP Setup New  
DUN WXP Setup Edit  
DUN Vista Setup New  
Email Setup  
Email Stops Working  
Hearing Impaired Phone Setup  
HTML Msgs on OE5  
ICQ and Firewalls  
Immediate Disconnects  
Installation Program  
CD - Autoplay  
Install 3 1/2 inch Floppy?  
ISDN on NFN  
Macintosh Dialup Setup  
Modem Problem Diagnosis  
Modem Properties  
Modem Speeds  
Move Netscape Bkmks to IE  
Multiple Accounts w Netscape  
Multiple Logins  
NFN User Stats  
Norton AntiVirus 2000  
Norton - No Internet Access  
Norton Outlook Problem  
Outlook Express Prob  
Presenting NFN to New Users  
Purging Inactive Accounts  
Redial Setup Win98  
Renewals Procedure  
Saving Passwords  
Saving Passwords Win98  
Short Time Disconnects  
Show Full Email Header  
Two Accounts/One Computer  
Virus Removal  
Websites for Reference  
WebTV  
Windows Scriipting  
Win 3x Setup  


Query: Configuring DUN with Netscape and NT.

It seems if you use Netscape to download the file it tries to run. You can always hold the Shift-Key down while clicking  on a file and it will force a dialogue box to open.There you can choose to save the file.

The second problem seems to come when some peoples machines give an error message saying "The program can't run in Dos mode". I have had it work fine for some and error on others. I'm working on it to see if I can make it 100%.

The disk we give out will configure NT. It's good for 95/98 and NT. I always felt it would but this user was nice enough to reassure me. I signed him up and asked that he let me know who it went. Good to know even if we don't get a bunch of NT users.

One other point some might find helpful. Our disk will not overwrite AOL dialup or email settings. In fact it does not overwrite any settings for any ISP. It will add an additional email setting.(NFN) and make it the default but it won't delete any settings that are there already.

 




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