Helpteam Procedures Manual
This reference guide is designed to assist NFN Helpteam members
understand the operational processes of the organization.
NFN uses a UNIX shell called c-shell. It is much like being at a DOS prompt, except almost all the commands are different. For example, the command "ls" in UNIX is much like the "dir" command in DOS; it gives you a listing of the files in the current directory.
Note that most interactive programs (like talk) can be exited by hitting "Control-C". Also note that unlike in DOS, directory slashes go forward "/" in UNIX.
If your backspace key doesn't work, make sure that you have VT-100 (or
VT-102) terminal emulation turned on in your communications program. Try typing
"Control H" If that does not work, make sure that "bs" is not set to "del". If
you still have trouble, at the "gator:" prompt, type: "stty erase
Note also that you must use your "grey" arrow keys, and not your keypad, in order to follow "hotlinks" in lynx. We are working on a fix for this problem.
Some helpful commands are:
exit to logoff of the Naples Free-Net (type hangup at the annex: prompt to hangup the modem line.)
mail (or pine) to read or send e-mail
lynx to view WWW pages (text-based, non graphical)
finger to see who is online at the NFN
ll (or ls -la) to list files in current or specified directory
passwd to change your password
pwd to show your current working directory
rz to upload files via zmodem protocol from your home computer to your NFN UNIX account space.
(Note that your terminal program must support the Z-Modem file transfer protocol for either of the above z-modem commands to work. Also, you must be logged in directly, and not over a SLIP/PPP link.)
These are basic UNIX commands. For further detailed options on commands, type "man <command>", or "man -k <subject>" to read the online manual pages.
Examples: "man ftp", or "man -k "file transfer".
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