Naples Free-Net
Helpteam Procedures Manual
This reference guide is designed to assist NFN Helpteam members
understand the operational processes of the organization.

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NFN uses a UNIX shell called c-shell. It is much like being at a DOS prompt, except almost all the commands are different. For example, the command "ls" in UNIX is much like the "dir" command in DOS; it gives you a listing of the files in the current directory.

Note that most interactive programs (like talk) can be exited by hitting "Control-C". Also note that unlike in DOS, directory slashes go forward "/" in UNIX.

If your backspace key doesn't work, make sure that you have VT-100 (or VT-102) terminal emulation turned on in your communications program. Try typing "Control H" If that does not work, make sure that "bs" is not set to "del". If you still have trouble, at the "gator:" prompt, type: "stty erase " (without the quotes) and hit return. This will make your backspace key work for the current session.

Note also that you must use your "grey" arrow keys, and not your keypad, in order to follow "hotlinks" in lynx. We are working on a fix for this problem.

Some helpful commands are:


exit      to logoff of the Naples Free-Net (type hangup at the annex: prompt to hangup the modem line.)

mail (or pine)      to read or send e-mail

lynx     to view WWW pages (text-based, non graphical)

ftp     to get (or send) files via ftp Example: ftp

telnet      to login to another computer on the net

finger      to see who is online at the NFN

pico       to create or edit a file

cd      Change the directory to the directory specified.

cp      copies contents of file1 to file2 or overwrites file2.

ll (or ls -la)     to list files in current or specified directory

mkdir      to create a directory with the given name

rm      to delete a file with the given name

passwd      to change your password

pwd      to show your current working directory

talk      to start an interactive chat with another user (the same command is used to answer a chat request from another user) example: talk nfn00123

rz      to upload files via zmodem protocol from your home computer to your NFN UNIX account space.

sz      to download via zmodem protocol from your NFN UNIX account space to your home computer.

(Note that your terminal program must support the Z-Modem file transfer protocol for either of the above z-modem commands to work. Also, you must be logged in directly, and not over a SLIP/PPP link.)

These are basic UNIX commands. For further detailed options on commands, type "man <command>", or "man -k <subject>" to read the online manual pages.

Examples: "man ftp", or "man -k "file transfer".

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