NFN StoryBoard => WordPress through NFN4Good
NFN StoryBoard => WordPress through NFN4Good
NFN Webpage Storyboard Application
The NFN Storyboard Wizard will be discontinued.
We are now offering Wordpress for nonprofits.
For more information on all the changes, please go to NFN4Good.
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Transition Workshops in the upcoming weeks
                
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 Frequently Asked Questions
about the
NFN Storyboard Application

Please send any comments/additions concerning this FAQ to me
Don't forget to check out the StoryBoard Tips Archive

Q1 How do I EASILY find a subject in this FAQ?
A.  The easiest way is to use a keyword search.  At the bottom of this page is a 'Search this site' link.  Click on it and enter a keyword.  That keyword will then be highlighted throughout this page, helping you instantly find the Q and A relative to your interest.  Also, you may select the 'Print this page' link at the bottom to make a hard copy of the FAQs.  However,  please note that this FAQ is subject to frequent updates.

Q2 What browser is best to use for the Edit functions of a Storyboard Web site?
A A level 4 or higher browser is preferred. Although editing can be done using Netscape, Internet Explorer allows the use of ActiveX which gives a greatly enhanced WYSIWYG editing feature. Preference should be given to Internet Explorer 4 or 5.  At least one version of IE5 (the one that comes with the original W98SE) appears to have an ActiveX bug that will not fully show all the textbox page text when pages are very long.  This is fixed in later versions. See other question below regarding this matter.
   NOTE: Since I programmed this application using advanced programming techniques, cookies and javascript MUST be enabled on your browser.  Otherwise, the ActiveX and ColdFusion code will not function correctly.  This has nothing to do with general browser visitors, only the administration editing.  All things considered, Internet Explorer version 6 is the best browser to use when running this application -- and it's free.

Q3 I've edited my page first using Netscape and then with Internet Explorer -- is that a problem?
A No.  The NFN Storyboard Application is designed to show different coding depending on what browser is being used to edit/build the web pages.  Even though Netscape and IE don't necessarily handle all HTML tags the same way,  the NFN Storyboard will automatically compensate for most of these differences.  However, more complex pages may display differently in different brands of browsers, so to be sure, you should check the view in the other browsers, especially if you are using non table forced positioned images.  However, for ease of use it is best to stick with one or the other.  Internet Explorer allows the use of a Storyboard ActiveX WYSIWYG editing window that has distinct advantages, so it is recommended to be used over Netscape.

Q4. Are there problems using a Mac computer to construct/edit my site?
A.  Yes.  The Internet Explorer used in Mac operating systems has a non standard (bug?) way of submitting form information.  Since the NFN Webpage StoryBoard Application makes extensive use of ColdFusion form inputs there is corruption when the information is submitted by the Internet Explorer program.  This is a documented problem with Mac IE use and is solely related to IE.  The best platform to use for administration of the StoryBoard is a Windows 95/98/Me/XP/NT/W2K operating system.

Q5 Internet Explorer won’t let me log in.
A Make sure you have the following settings under tools: Under tools/Internet Options/General/Temporary Internet Files/Settings have the ‘Check for newer version’ set to every visit. Also under the Temporary Internet Files try clearing the cache by clicking on the ‘Delete Files’ . Under the Security tab, make sure your Internet security level is set to Medium.

Q6. Internet Explorer gives me 'script errors'
A.  See above.  Assuming there are no Storyboard ColdFusion engine javascript errors, script error messages are usually associated with some setting of your Internet Explorer 'Internet Options' not being correct.  Make sure under the Advanced settings that you do not have any checkboxes checked under the Java VM entry.

Q7 Why won't the log in screen save my password?
A The password is not saved as a cookie for one important reason. If it was, and the session was terminated by a user, a new user could log into the site without actually entering a password. This would not be good for page maintenance from 'publicly accessible' computers such as the library or help desk area. NOTE NOTE NOTE.... this has been recently changed to allow YOUR accessing computer to save the login information by checking the box on the log in page.  DO THIS ONLY ON YOUR PERSONAL PC SYSTEM, otherwise your StoryBoard log in information may become available to others.

Q8 Can I have multiple StoryBoards with the same Administration ID and password pair?
A.  Yes.  Multiple StoryBoards can have the same login Administration ID and password pair.  This must be set up by the
StoryBoard Master Administrator.

Q9 HELP... I was editing my page and when I went to save it, the login window came up and then I lost all my changes!!
A The security requirements for Storyboards are handled by ColdFusion Session timeouts.  IF you are editing a page and show no server activity for 60 minutes or more, you will be dropped from the security log in.  What is server activity?  Server activity is saving your page or anything within the storyboard functionality that causes your page information to be server accessed under your login session.  In short, if no activity is seen you will be dropped from the storyboard login.  Once dropped, the page edits you have done will not be available.  Don't dwell on an edit of a page for an extended period of time.  Save your page work frequently during an administration session.

Q10 What's the deal with the 'Advanced' and 'Basic' button on the Preview Page?
A The purpose of this button is to cut down on the clutter of options presented to the user. The Basic button will force a limited number of options to be displayed, but might result in less initial user confusion in navigating the Storyboard application. This is especially useful if only relatively simple pages are wanted.  When in the 'Advanced' mode, Global, Link Bar, Heading, and Footer editing menu links are available on the left and right side of the Preview Page.  When in Basic Mode the Body Section link on the right side of the Preview Page will show an abbreviated version of the body edit page.  The 'Basic Mode' is especially handy once the header and footer are made and only pages within the site are to be added/deleted/edited.

Q11 How do I put an email link in the header and footer areas?
A You may use HTML in the header or footer text boxes. HTML can not be placed in the Active X  WYSIWYG window area (IE only) without unpredictable results.

Q12 I have a site with pages already made.  Is there a shortcut way to just edit a specific page without going to the 'Preview Page'?
A. Yes.  At the bottom of every live page is a special  'adm ed' link that will will take one directly to the editing of that particular page's Body section.  Changes can quickly be typed or pasted in and upon Insertion, you will be delivered back to the live page view.

Q13 Can I have sound automatically play on a particular page when a visitor opens that page in a browser?
A Yes.  First your 'wav' or 'mid' audio file must be on the server.  Simply go to the Gallery Manager and upload your wav or mid file just like you would a picture file.  Once the file is on the server, then when in the 'Advanced' mode, the page's edit page will show a couple drop down boxes where you can select the audio file you just uploaded (or any other mid or wav file).  Also you can set the number of times you want the audio file to play by selecting the 'loop' count.  Now when a visitor goes to that exact page, the audio file will start to play and will play the number of times you selected in the loop assignment.

Q14 Can a Storyboard Web Site be searched for a particular word?
A Yes.  At the bottom of every Storyboard 'Live' page is a Search link.  This feature will allow the user to enter a word and cause that word to be highlighted in all the web site pages.  When the Storyboard application is finished searching,  each page in the left menu listing that has the searched word in it will have a small magnifying glass icon next to it.  Also available at the bottom of the page will be a 'Search Turn Off' link to remove all keyword highlighting and restore the original page view and menu.  Only the current Storyboard site is searched and search results will not include any outside source pages that may be embedded into the Storyboard pages.  Other Storyboard sites, however, may inherit this search highlighting for your browser session, until it is turned off for your browser session.

Q15 I can’t change the background color to what I want.
A The background coloring of a web page can be confusing if you don't understand how the browser displays pages.  This is not unique to the Storyboard building process, but rather, is the way the Internet works.  Keep in mind that the screen will reflect the page coloring in the following order. At the bottom is the global background color selected under the ‘Global Settings’, next will be the background image also selected under the ‘Global Settings’. Finally will be the individual section (header, body, footer) section area background color. Think of it as layers as:

  • Area Background Color of page section – highest visibility
  • Global Background picture selection
  • Global Background Color selection – lowest visibility

A 'Basic Color' link in the upper right of the Preview Mode will pop up a window that will make section and background coloring quick and easy.  Also the background image may be selected from a collection of thumbnail images.  Remember, UnVisited Link and Visited Link colors are retained by a visitor's browser history and are under that browser's control as to how long the information is retained.

Q16 How do I actually 'see' all the colors and fonts available to the storyboards?
A When in the Advanced mode, most of the drop down selection boxes for a color selection or font selection will have a link to display a pop up window visually listing the items.  Also if using IE to edit your pages, a right click on the Body Section edit window will reveal many font settings, including font styles, sizes and colors.

Q17 How do I set text or picture hyperlinked in the body page area?
A When in the IE text editor window, simply highlight the selected text or picture and then right click and select 'Hyperlink'.  Select  the type of hyperlink from the drop down box.  Normally you will only be using http (default) or mail to (for email hyperlink.  If using Netscape to edit your pages, you will have to use HTML tags to cause a hyperlink -- yet another reason to use IE 4 or 5 to edit your pages.  When hyperlinking a picture in the WYSIWYG window, before the picture can be hyperlinked, picture 'properties' may have to be set -- see elsewhere in this FAQ.

Q18 How do I add or delete a page?
A When in the Preview Page simply click on the ‘Add New Page’ link and a new page will be inserted into the Menu to the left. Likewise a page can be deleted by clicking on the ‘Delete Section’ entry on the far right of the Preview Page border. Make sure you are viewing the correct page you want to delete, since deletions can not be undone.

Q19 What is the best way to build web pages?
A A good technique to use if you plan on maintaining your site with Internet Explorer, is to make the text part of your page in Microsoft Word or any text editor. You can then lay it out in the general format you want and simply cut and paste over into your web page construction Body section. By using Microsoft Word, much of the formatting and text font will be preserved, including hyperlinks.  It makes for a very simple web page making/updating process. 
Try this neat trick:  Open up two browser windows -- one showing the WYSIWYG StoryBoard editing window and one showing any other webpage site.  Select the webpage site text you want and copy and paste (or drag and drop) directly into the WYSIWYG editing window.
See Q52 for an explanation of Microsoft Word use problems.

Q20 My page doesn’t display EXACTLY the way it did in the word processor.
A Web pages are made with a language called HTML. It was never meant to do what it is being asked to do in today’s modern web sites. In fact it is a language that completely ignores spaces and carriage returns from a keyboard perspective. The Internet Explorer use on the Storyboard application meshes the web page construction process with an ActiveX application running on your browser. This essentially makes the HTML code for your web page without you even being aware of it. But the result is that not everything works out perfectly when it comes to the page layout and the best advice is to play with the formatting in the Body Section build window until a reasonable approximation is obtained.

Q21  A picture that I put in the page is missing in the WYSIWYG editing window.
A  By trying to have the Storyboard application available to as many different users (browsers and user ability levels) as possible, there are a few  things to keep in mind.  First, there is the Advanced and Basic modes.  In the Advanced mode, there are many features available and some of these are page header, body section sub heading, body sub heading area picture, and page footer.  If you use these features, be aware that they will not show up in the WYSIWYG window (only available to IE editing users), but will, of course, show up in the 'Preview' and 'Live View' of the site.  The IE editing user's WYSIWYG window will only show what you have entered into it, not the whole page that may contain elements entered through other Advanced edit mode windows.

Q22 I keep getting extra line spaces when I try to make a new line in the Body Section editing window.
A Keep in mind that a single line space is made by holding down the ‘Shift’ key and then hitting the ‘Enter’ key and a double line space is created by using the ‘Enter’ key only.  This applies if you are using the WYSIWYG window available when editing pages with Internet Explorer 4 or 5 version.

Q23 How do I upload a picture?
A Several methods are available. The easiest is to simply call up the Gallery Manager from almost any construction form page and go to the entry ‘Upload a New File’ . Navigate with the browse button until you find the file on your local system. Once the file path is showing in the text window, click the’ Upload New Picture File’ button and the picture will be placed in your storyboard picture directory. That picture then will be available for insertion into any area of your web site. Be careful about uploading large files. Use the 'Resize' option to have the Storyboard ColdFusion resample you picture as it is uploaded and make it the selected pixel size. This can dramatically cut down the viewer's download time of your web pages that have the picture in them.  A good rule of thumb is 72 pixels will be about 1 inch on your screen, so for your picture to be two inches wide, you would select 150 pixels for your upload width.  Once the picture has been inserted into the page, picture properties may be set by right clicking and selecting 'Image Properties' from the drop down list (If using IE to edit pages).  Other users will have limited picture settings according to the available editing options.  Note: if you do not have the image uploaded to the server, the image will not appear in your pages.  Exact Image positioning in cross browser environments can be tricky.

Q24 How do I get the page text to flow around a picture I have in the WYSIWYG editing window?
A  Page text will flow around a picture automatically if the picture or image properties are set correctly.  Left click to select the picture (so that the little corner squares show on the picture) then right click and select 'Image Properties'.  In the pop up 'Image Properties' window, set the Alignment to left or right and then click 'OK'.  This positions the picture on the screen with appropriate HTML tags so that the text will flow around the image.

Q25 How do I change a Body Section’s text Font or Color or Size when using IE to edit my site?
A When editing the page in the WYSIWYG window just left click highlight the text and then, once highlighted, right click and select the font properties you want to apply to that text. If no font properties are selected by this method, the Body Text Settings will parent all the text in the Body page area.   There are many other right click options for text and graphics -- such as, justification, ordered list, indent, paste, etc.  A powerful right click option is the 'Undo' -- perfect to go back multiple screen displays if you make a mistake.

Q26 I am using IE to edit my page and am in the Basic Mode, how do I change the name of a web page in my Storyboard?
A Under the Body Section edit page, up at the top is the entry for the Storyboard Page Name. Change this to whatever you want and the Preview page left linkbar menu area will now show that text as the page name.

Q27 What is the 'page viewed ??? times appearing at the bottom of every page?
A.  This is an automatic feature of the Storyboard.  It will show the number of times the page has been served up.  This will easily allow you to see how many visitors there were to EACH of your Storyboard pages.  You may set the start number to any number you wish by entering a number in the 'hits' box that shows up in the Body Section edit administration page.

Q28 I have made a web page, but I want to be able to edit the actual HTML of a Storyboard Body Section page. How can I do that?
A If using IE to edit your page, simply find the link near the bottom of the Body Section edit page and click on it. This will bring up a window where you can edit the actual HTML. After updating the raw HTML, make sure you allow sufficient time for the server database to be updated. The Body Section edit page will automatically be refreshed to reflect those HTML changes.  If using Netscape to edit pages, the HTML code will appear in the editing window as the raw source HTML.  Although harder to read in a complicated page, it can be edited.  This is why it is probably better to use IE to edit the pages as it presents to the user a WYSIWYG view of your page.

Q29 How do I use tables in my web page?
A If using IE to edit your page, click on the link above the Body Editing window and show the pop up table construction window. Select the number of columns and rows and once the empty table is showing, highlight it and drag to the editing window. Once in the window, you may insert text or pictures into the individual cells.

Q30 When using IE to edit my pages, my page text goes into the text box area OK, but when I save and then go back into the editor after viewing the page in Preview, some of my page bottom text is missing.
A Some earlier versions of IE have a bug where the ActiveX window can only handle a couple hundred lines of text before it can not display correctly. This is not a Storyboard bug -- this is an Internet Explorer bug that can be fixed by  upgrading to a later version.  An alternative is to make the pages so that they are not so lengthy. Break the pages up into multiple smaller pages.  Pages also can be edited with the HTML text edit pop up window using IE. This is not an issue for Netscape users.  Only the initial early IE 5 versions seem to display this problem.

Q31 Can I Password secure pages on my site?
A Yes.  One of the extra features of the Storyboard is the ability of the page site administrator to set one or more site pages password protected.  Under the site Global settings (Advanced Mode only) there is an entry for typing in the desired password.  Once that is set each page can be locked to that password by clicking Yes on the Body section edit page's 'Password Protect'.  Henceforth, that page will not be viewable in the 'Live View' mode without entering the password.  In the 'Preview Mode' that page will show a lock symbol in the left Menu area but will display the actual protected page so that you may edit and maintain it.  Individual site pages can be locked or unlocked at any time by the administrator.  Please keep in mind how this feature works:  when someone comes to a password protected page on your site AND enters the correct password, access to that page will be allowed and it will be displayed.  Other password protected pages will automatically be displayed without a password prompt.  Password protected pages will be available for viewing until the individual has left the site for a period of time (1 hour) -- this is the time set for the password variable to be removed from the server memory.

Q32 What's the deal with the Automatic page indexing numbers and the 'Next' and 'Previous' links built at the bottom of every Storyboard generated page?
A The indexing for site navigation is automatically built by the Storyboard application.  It is there as a convenience and is additional to the Menu bar on the left of the Storyboard page.  First, Previous, Next, and Last as well as individual page numbers will appear as needed by your site.  The 'Go Directly to Page' number will be in bold for the current page IF the font size is larger than 1.  NOTE: all the automatic menu area will inherit the Font Style and Font Color and Font Size that you select for the Footer Area (Advanced Mode only).   If no Footer Font selections are made, the default system font is used.

Q33 I don't want to see the left menu link bar in the pages of my site.  How do I get it not to show?
A.  If you do not want the left menu link bar to show up in all of your site pages do the following:  In the 'Advanced Mode' for the Preview Page, click on the 'Link Bar' link.  On the resulting edit page, follow the directions to select under the Font Size selection the option of 'Show NO Link Bar'.  The Link Bar will still show in the 'Preview Page' view (for administration use) but will not show up in any of the live views of site pages.  The bottom navigation page information will still show.

Q34 Under the 'Global Settings' there are options for an E commerce store, a Contact Mail Service, a Chat Window, a Calendar, and a Guest Book.  What are these things?
A. These are special 'application plugins' that can be turned on or off.  They add additional versatility to the StoryBoards and allow advanced functionality only found in custom designed web pages.  Detailed use explanation is beyond the scope of this FAQ, but each one's utilization and administration is intended to be as simple and straightforward as possible.  The StoryBoard Syllabus  details these functions.

Q35 How can I send email directly from my site and have people contact me or others I wish to designate?
A  Another built in feature for the Storyboards is a 'Contact Manager'.  It works by allowing the site administrator to make a list of contacts.  This feature is accessed from the Global settings in the Advanced mode.  Once that list is made, a 'Contact Us' link will appear on the left Menu bar area on only 'Live Page' views.  When a visitor clicks on this menu link, a message form window will appear that will allow a selection of who the message is to go to and a box to enter the message text.  A real plus feature is that the email address that the message will go to is completely hidden from any possible view by the web site visitor (even in the page's HTML source)  AND  no email software need be installed on the user's computer.  Of course, you can still use the traditional hyperlink for an email address, but then the email address is not hidden and the user must have operational email software on their computer.

Q36 When I select the Print Page feature, my pages are printed with the right side of the page partially missing.
A This is caused by your page being wider than the 8 and 1/2 by 11 inch paper size, a common problem with printing web pages in general.  If your left menu text (ie, the page names) are lengthy, then page width is expanded and some printing cutoff may result when trying to print the pages.  Try shortening your page names.  Also the page text display width can be controlled by placing all your text and graphics inside a table and then adjusting the table for whatever width you want.  This is simple to do by using the 'place table into page' feature in the WYSIWYG window (IE editors only) and then placing all the text/pictures inside the table.  Use the 'Show Table Borders' option to better visualize your editing and then when it is the way you want, you can un-mark the 'Show Table Borders'.

Q37 HELP!  I accidentally deleted my pages... what can I do?
A Normally, nothing.  But the Naples Free-Net Storyboards are backed up on a daily basis, so almost certainly there is a recent backup copy of your site.  If you have a great need to obtain this information, drop
me an email and I can extract the information from a backup copy of the database and send it to you.

Q38 How can I get another web page into my storyboard web page?
A. Very easy if using IE to edit your pages.  Simply pull up another browser window, so that the page you want to copy is showing in one browser window, and the storyboard edit box window is showing in the other browser window.  Highlight the page to copy and then drag and drop it over into the storyboard edit window.  All formating will be preserved.  Hyperlinks that were relative in the original page can easily be corrected by right clicking and setting the hyperlink properties.  Note: it is important to understand that ALL the pasted information remains as it was in the original page and, hence, hyperlinks will remain as they were, which may be incorrect within your storyboard site.

Q39  How come. when I submit my page I get a screen telling me my page is too large and has too many characters?
A  The storyboard individual pages are limited to about 60,000 characters or about ten thousand words because of technical reasons.  Break your long page up into a few smaller pages -- it's better from a visitor's readability perspective anyhow to not have extremely long scrolling pages on your site.  A character count is shown on the right bar menu between the Body Section and Delete Section links.  This will give you an idea of how many characters are currently in your body page section.  If your site pages are as long as the maximum characters allowed then your visitor will have to do a lot of browser page scrolling.  Keep in mind that by the nature of HTML, many characters are in a page that are not part of the actual displayed text, but, nevertheless, are part of the total character count.  For example, if you have a large page with many tables or table cells, there will be a large character count just to make all the HTML code of the table and cells.  This is the nature of HTML web pages.  Keep an eye on the Preview Page right margin character count number -- it will show the actual character count number of that particular page. 

Q40 How do I change the left Menu order listing of the site pages?
A  One way is to renumber the actual storyboard pages, but that is time consuming.  The easy way, however, is to view the site in 'Preview Page' mode and notice the red up and down arrows on the left menu list of pages.  Simply click on the appropriate arrow next to the page you want to move and it will move up or down in the listing order.  If you want to move the page multiple jumps up or down the list order, just repeat left click on the same arrow every second or so.  The actual timing will vary according to your connection speed, but with a little practice, a page can be moved 20 or 30 positions fairly fast -- great for traversing those long menu lists.  All the bottom navigation items (both the Previous and Next listing as well as the Directly to Page numbers) will automatically be adjusted to properly reflect any changes you make in the menu list order.  Point to keep in mind:  If you rearrange the listing order of your pages by using the up/down arrows, and later delete a page, the order of your page menu list may need readjusting.  This is because the listing order data has to take into account that the deleted page may have been referenced in the order, and hence data pointing adjustments have to be made to the remaining pages.

Q41 Is the On Line Store secure?
A.  Yes.  The NFN On Line Stores in this application all will automatically use 128 bit level Secure Socket Layers for all transmission of sensitive information.  This ensures that any such protected pages will not be able to be read by any person other than those intended.  This is EXACTLY the same technology used by big name Internet commerce sites.

Q42 How do I setup an On Line Store for my Storyboard?
A.  First the On Line Store must be activated.  This is done by going to the 'Global Settings' when in the 'Preview Mode' and selecting the Yes/No option for the On Line Storefront.  Once activated, an 'On Line Store' link will appear in the left menu listing.  Clicking on that link in the 'Preview Mode' will bring up the Administration of the store.  Follow that procedure to insert items.  Note: If you activate this feature and do not set up the storefront, there will be page errors when the 'On Line Store' link is clicked on when in 'live view' mode.  Do not turn this feature on unless you will be setting up a valid Storefront.

Q43 How come I can't hyperlink a picture in the WYSIWYG window without it disappearing?
A.  This is a known behavior (ActiveX bug?).  This is caused by the fact that you are trying to assign a 'property' to a graphic and it is not yet treated that way by the HTML ActiveX.  The simple solution is the following:  After dragging and dropping the picture into the WYSIWYG window and BEFORE assigning any hypertext linking, right click on the picture and select  'Image Properties', then click OK in the pop up box.  What this does is add HTML code indicating the various properties of the picture.  Then simply right click again on the picture and select 'Hyperlink' and enter your link information.  In short, the picture must have SOME properties (done by just right clicking and selecting Image Properties) BEFORE it can be hyperlinked.

Q44 Can I collaborate on editing a page?
A.  Yes.  This is a good way for more than one person to administer the same site.  Care has to be taken, however.  One person's editing may overwrite another's.  Also, if operating at the same time and one person is editing in Advanced Mode and another is editing in Basic Mode, page errors may occur.  In short, make sure there is good communication between the parties when sharing update responsibilities.

Q45. Can I save a copy of my StoryBoard pages to my hard disk?
A.  Yes, you can.  Try this.... when viewing your 'Live Page' simply click on your Browser's 'File' and then click on 'Save As'.  That will allow you to save the actual StoryBoard web page to your system, complete with the page look you have designed.  At the present time there is no way for you to save the actual StoryBoard data as a database element, which is the way the StoryBoard page is stored on the server.

Q46.  I have a StoryBoard that I would like to have someone else have administration access only to a select page, not the whole StoryBoard site.  Can  this be done?
A.  Yes, sort of...  Administration is controlled by a user ID/Password that allows complete administration access to ALL StoryBoard pages on your site.   IF a child StoryBoard is created and linked from your parent StoryBoard, then you essentially have pages available that could have a different administration ID/password.   Since the child StoryBoard is simply another StoryBoard assigned for your use, make it the StoryBoard you want to contain the pages that you wish another person to have administration rights.  The net result is that you control the administration of the main StoryBoard, and another person controls the administration of the child StoryBoard.  Of course, this process can be repeated for essentially an unlimited number of child StoryBoards.

Q47.  I have pictures that I would like to be able to show as 'thumbnails' in my page.  How can I do this?
A.  All you have to do is right click when you are in the WYSIWYG edit window and select the entry called 'Make a thumbnail'.  Follow the procedure indicated on the pop up screens and you can easily produce a hyperlinked thumbnail picture.

Q48.  I have tables in my page.  How can I add/delete/merge rows and columns to an already existing table?
A.  All of these functions are controlled by the right click action menu when in the WYSIWYG window.  Simply position the cursor in the appropriate table cell and right click and select add or delete a column or row.  NOTE REGARDING MERGING OF CELLS : Merging of cells into one cell is only possible if the cells have content (ie, text, etc).  Highlight the cells' text or content and with the highlighting effect showing, right click and select the Merge option.  All the cells that have content highlighted will be merged into one cell.  If you make a mistake, just right click and select the Undo function.

Q49.  I have many pages in my site.  What is the quickest and easiest way to maintain them?
A.  Follow these simple steps:

Here is the short and quick way to change info on one of the pages of an existing StoryBoard site.  You can go directly to the editing of the exact page via:

Go to the live site page in an IE browser.....

1)click on the link at the bottom of the page -- 'adm ed (This Page's Body Section Only)'

2)log in with the ID/password you have for your StoryBoard

3)On the left menu under the yellow highlighted 'WYSIWYG Now Viewing' click select the page you want to work on. 

4) Drag and drop or cut and paste text into the large white WYSIWYG window area.

5) If you wish, change the name of the page in the text box up at the top of the page called 'StoryBoard Page Name'

5) Click on the little page Icon next to the blinking arrow on the left menu page selection -- that will save the page.

That is the short of it as far as easily and quickly entering info.  You may jump around to other views via the links at the bottom ----- for example, to work on a different StoryBoard that the userID has permission for, simply click on the link:

'Return to Administration Manager Page'

Select a different StoryBoard (blinking arrow items) and that will take you to the 'Preview Page'.  Simply click on any 'Body Section' link (at the far right border of the 'Preview Page') and you will be back into the WYSIWYG window for all the pages for THAT StoryBoard.

NOTE:  page insertion text is limited to about 60,000 characters including embedded tag info that Word carries along with the pasted doc file.  This is a lot, but not unlimited. 

Q50.  How can I make the WYSIWYG box bigger? --- it's much smaller than my computer monitor screen.
A.  Immediately below the WYSIWYG text box area are a set of links that will change the size of the editing window to better fit the particular screen size you are using.  Choices go all away from the default size of 640X480 to the maximum viewing size of 1280X1024.  Once you have selected a new size, all subsequent viewings will be in that size for the remainder of the current editing session.

Q51.  When I am in the Preview Mode of a site page, the Body Section text has a cyan colored shading ---- why is that?
A.  The shading is there to emphasize the fact that these are the text/pictures that are placed via the WYSIWYG window editing process.  To allow other browsers besides IE (the WYSIWYG window only works with IE browsers) to use the StoryBoard Application, there are several different fill in boxes available via the 'Advanced View'.  This allows these other browsers to put pictures, etc in via other methods than the IE available WYSIWYG window.  Items put in by these other insertion methods will not show highlighted in the Preview Page.

Q52.  When I cut and paste from Microsoft Word into the WYSIWYG StoryBoard window, parts of the text layout, font, etc can't be changed---- why is that?
A.  This problem is caused by the scripting tags put into a Word document by the Microsoft Word program.  These tags are not HTML compatible.  There is an easy work around here:
http://home.naples.net/go.cfm?go=SB&SB=163&Pg=160

Q53.  Can I change the 'hit' count that appears at the bottom of every page?
A.  Yes, you can, but only from the 'Advanced' mode setting.  Once in the 'Advanced' mode, look for a box that refers to the page count number.  Enter any number you wish there and that will become the start basis for the count.  By checking the box below that entry, you can set ALL the pages in your site to that count amount -- handy if you want to zero out all the page counts at once.  See the
StoryBoard Tips for more details on the Hit Counter.

Q54.  Why, when I enter data into the body WYSIWYG and try to save using the 'Insert Body Data' button, do I get the following message:
Login ID: 'whatever entered Login ID you used shows here'
The System believes you may be trying to access this page incorrectly
Try again.....
Use your 'Back' or 'Return' button to go to the previous page and correct...

A.  One user that reported this problem found out that the Norton Internet Security program that they had running in the background on their computer, was causing the StoryBoard to not be able to save the edited page information.  Temporarily disabling this program solved the problem.  Interference to the StoryBoard function has also been reported to be caused by 'Ad Blocking' or 'Ad Aware' type software.

Q55.  Can I spell check my WYSIWYG editing window?
A.  Yes.  The StoryBoard has a spell check option available with the right click when at the WYSIWYG window.  Upon the first use, you will need to download a small executable that will install the spell check function on your local system.  This is a one time operation.  After installing and on the first use, select under the General options of the Spell check screen the option to ignore HTML markup tags.  That will force the spell checker to ignore any HTML code syntax when spell checking. 

Q55.  Can I spell check my WYSIWYG editing window?
A.  Yes.  The StoryBoard has a spell check option available with the right click when at the WYSIWYG window.  Upon the first use, you will need to download a small executable that will install the spell check function on your local system.  This is a one time operation.  After installing and on the first use, select under the General options of the Spell check screen the option to ignore HTML markup tags.  That will force the spell checker to ignore any HTML code syntax when spell checking

Q56: I've read that photos uploaded to a Web site should be 72 dpi, but for printing they should be 300 dpi. What exactly does that mean?
A: DPI is pretty much irrelevant for web page display.  The key thing to set is the pixel width of the image. This determines how wide the image will display on typical monitors. For storyboard purposes it should be set relatively small for faster download and easier display "Fit". 320 or 480 are good settings to try first.

Dpi, which stands for dots per inch, determines the resolution of the photo for print purposes. An 8-by-10 image at 300 dpi will be appreciably sharper than one at 72 dpi. Printers can accommodate much higher resolutions, and 300 dpi is considered a basic level for getting sharp printed photos.

Your photo-management software should have a feature for changing resolution. Just be aware that you can reduce the original dpi of a photo, but you can't increase it without losing quality. With that in mind, it's a good idea to create photos with a camera or scanner at high resolution so you can print them or alter them for use on the Web.  This answer updated by Bill Coakley on 1/10/2010




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