The following two links manually set the HelpDesk Schedule confirmed status either Green (confirmed) or Yellow (unconfirmed) for Grant Westerman.
This does the same function as the link in the Confirmation Request email.

Remove Confirmation Indication for Grant Westerman in the Tuesday Morning Shift Scheduled Time Slot (change to Yellow)
  
Mark Confirmation Indication for Grant Westerman in the Tuesday Morning Shift Scheduled Time Slot (change to Green)






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